Frequently Asked Questions

Q1: What sizes and thicknesses of thin porcelain panels can you customize?

A1: We offer fully customizable thin porcelain panels with:

• Thickness: 3.6mm to 4.5mm

• Width: 800mm to 1200mm

• Length: 1200mm to 3600mm

Perfect for high-end furniture surfaces and premium architectural applications.

Q2: Are you a trading company or manufacturer?

A2: We are both:
✓ Manufacturer of pressed edge glazed porcelain tiles (small sizes)
✓ Manufacturer of 1000x3000x4.5mm matt finish thin porcelain panels
✓ Trading partner for other selected quality porcelain tiles

Q3: What is your typical delivery time?

A3: Standard lead time is within 45 days, depending on:

>Order quantity

• >Current production schedule

• >Stock availability

Q4: How do you ensure quality control and safe delivery?

A4: Our rigorous quality process includes:

1. Pre-production sample approval

2. In-process quality checks

3. Final inspection before shipment

4. Professional export packaging for safe transit
   We maintain industry-leading quality standards.

Q5: What are your shipping methods?

A5: Primary shipping method:

• Sea freight (most cost-effective for heavy tile shipments)
  Alternative options available upon request

Q6: What payment terms do you offer?

A6: Standard terms:

• 30% deposit, 70% balance before shipment (T/T)
  For OEM/ODM orders:50% deposit may be required

Q7: Can you produce OEM pressed edge glazed porcelain tiles?

A7: Absolutely! We specialize in OEM/ODM services for:
✓ Standard sizes: 75x300mm, 150x300mm, 150x150mm, 200x200mm, 300x300mm, 450x450mm, 300x600mm
✓ Custom sizes (including irregular dimensions)
We help clients develop exclusive tile collections.

Q8: Do you have solutions for elderly apartment renovations with minimal disruption?

A8: Our innovative thin porcelain panel solution offers:
✔ Only 6mm total thickness (including adhesive)
✔ Direct installation over existing surfaces
✔ No demolition or major construction required
✔ Significant time and cost savings
✔ Maintains original room dimensions

For more information or specific inquiries, please contact our team. We typically respond within 24 hours.