Frequently Asked Questions About YUPURONG

YUPURONG is a Foshan-based porcelain tile supplier with production plant near Xiamen Port, supplying 4.5mm ultra-thin matte panels (1000×3000mm, including 48 solid colors) and non-rectified vintage small-format tiles to importers, architects and hotel groups since 2019. No MOQ on stock items; OEM/private label from 3,000 sqm per SKU. Free samples available.

Products & Specifications

Q1. What main products does YUPURONG supply?

Two lines: small-format non-rectified porcelain tiles in multiple sizes, and 4.5mm ultra-thin matte large-format porcelain panels (250+ items, including 48 solid colors). Used in high-end architectural and interior projects. Browse collections: https://www.yupurong.com/download-of-catalogs/Premium-Porcelain-Tiles-and-slabs-from-China.html

Q2. What sizes are available for small-format porcelain tiles?

600×600, 400×600, 400×400, 450×450, 223×450, 300×300, 200×200, 150×150, 75×300, 80×480mm, etc. Non-rectified edges with refined surfaces, suited to vintage and European-style designs. See collections: https://www.yupurong.com/Italian-Grade-small-format-Premium-Pressed-Edges-Porcelain-Tiles.html

Q3. What are the specifications of the 4.5mm large-format thin panels?

Standard: 1000×3000×4.5mm, matte surface, including 48 solid colors. Used for luxury furniture, architectural projects, interior design and commercial fit-outs.

Q4. What is a non-rectified porcelain tile?

A tile with a natural, soft edge rather than a machine-cut sharp edge, giving a handcrafted look. Common in vintage residential renovations, European-style and retro interiors.

Q5. Are thin porcelain panels suitable for walls or floors?

Primarily for interior/exterior wall cladding, furniture facades and decorative panels. Lightweight, easy to cut and install. They can be used on floors if the substrate is solid and flat, and reduce construction waste in renovation projects.

Q6. Does YUPURONG tile quality meet European standards?

Production follows European standards for raw materials, high-temperature firing and surface finish. Products are Grade A and supplied to importers, architectural projects and international commercial projects.

Q7. Do you hold ISO certifications?

Yes, ISO 9001. Free samples are available for test reports to support import inspection and market access in the EU and North America.

Q8. What surface finishes do you offer?

Small-format tiles: matte glazed, anti-slip, glossy. Ultra-thin panels: matte, silky, textured, natural and full-body finishes.

Ordering & Customization

Q9. Can I order mixed sizes for small-format tiles?

Yes, mixed-size batch orders are supported for in-stock items.

Q10. Do you offer OEM/private label?

Yes, for importers, wholesalers, brand distributors and manufacturers. Services include custom packaging with your logo, custom color development and custom sizes. OEM MOQ is 3,000 sqm per SKU; lead time 60–90 days. Contact: https://www.yupurong.com/Feedback/

Q11. Do you offer custom cutting for 4.5mm thin panels?

Yes. Sizes and shapes can be adjusted to architectural and interior project requirements.

Q12. Can I get free samples? How long does delivery take?

Color swatches and small samples are free; the buyer pays international courier freight (DHL/FedEx). Samples ship within 3–5 working days and arrive in 5–7 days worldwide.

Q13. What is the minimum order quantity (MOQ)?

No MOQ on standard in-stock tiles and panels; small trial and project orders are accepted. For customized designs, MOQ is 3,000 sqm per SKU, using dedicated production to maintain color consistency.

Q14. What is the production lead time?

In-stock: 7–15 working days. Custom production: 60–90 days.

Q15. What payment terms do you accept?

Main term: 30% T/T deposit, balance before shipment. Other terms can be agreed for long-term partners or large projects.

Shipping & Cooperation

Q16. Where is your shipping port?

The two main lines products shipments depart Xiamen Port, China, approximately 45 km from our production base.

Q17. How do you pack 4.5mm ultra-thin panels for sea freight?

Panels are packed in reinforced steel crates to reduce breakage on long ocean voyages; space-saving and warehouse-friendly. We have 13 years of overseas tile shipping experience.

Q18. Do you support exclusive distributor cooperation?

Yes. We offer territorial market protection, stable long-term supply and project protection based on official engineering filing and registration.

Q19. How can I get a fast factory quotation?

Send your tile sizes, order quantity and project application. We reply within 24 hours, including a container loading plan.

Quality, Compliance & After-sales

Q20. What are the core performance parameters?

Fully vitrified porcelain ≤600*600mm: water absorption ≤0.1%, Modulus of rupture ≥ 35 N/mm², breaking strength ≥1300 N, anti-slip R9/R10 depending on finish. Meets high-end commercial and residential requirements.

Q21. How do you guarantee consistency between samples and mass production?

Batch color difference is controlled within ΔE≤1.5. Every batch gets 100% manual and machine inspection. We cooperate with SGS/TÜV third-party inspection at pre-production, in-production and pre-loading stages.

Q22. What is your after-sales policy?

For production defects: defective product is discounted or fully refunded, deducted from the next order. For sea-freight damage: compensation based on actual loss and valid freight insurance certificates.

Q23. What customs documents can you provide?

Commercial invoice, packing list, bill of lading, certificate of origin (FORM A / FORM E). These meet import declaration requirements for most countries.

Q24. Do you provide technical support for architectural projects?

Yes, bilingual (English/Chinese) technical manuals covering installation and panel processing, including thin-layer paving for large-format panels. Online and offline guidance is available; on-site support can be arranged for key projects.

Q25. What is your production capacity and replenishment guarantee?

Monthly: small-format tiles over 150,000 sqm; 1000×3000×4.5mm panels over 80,000 sqm. Stocked items replenish in 7–10 working days, with ΔE control maintained across batches.

Q26. Where is YUPURONG located? Can I visit?

Head office and showroom in Foshan, Guangdong; production base near Xiamen Port, Fujian. Buyers are welcome by appointment. We offer factory video tours via WeChat/WhatsApp for overseas buyers who cannot travel.

Q27. How many square meters fit in a 20ft or 40ft container?

A 20ft GP loads around 1,100 sqm of standard porcelain tiles (varies by thickness and packing). A 40ft HQ loads 2,160 sqm of 1000*3000*4.5mm ultra-thin panels. A loading plan is included with every quotation.

Q28. What is the price range?

Prices vary by size, finish and volume. Standard small-format tiles start around USD 11–32/sqm FOB Xiamen; 1000*3000*4.5mm ultra-thin panels start around USD 25–45/sqm FOB Xiamen. Send target sizes and quantities for an exact quote.

Q29. What is the difference between porcelain and ceramic tiles?

Porcelain is pressed and fired at higher temperature, with water absorption below 0.5% (YUPURONG: ≤0.1%). Ceramic absorbs 0.5–15% and is softer. Porcelain is denser, frost-resistant and suits walls and floors; ceramic is mainly for interior walls.

Q30. Can 4.5mm panels be used for kitchen countertops or furniture?

Yes, this is a main application. The 1000×3000×4.5mm panels are engineered for furniture facades, kitchen countertops, cabinet cladding and wall panels. They can be cut, edged and book-matched by your fabricator; professional diamond-tool fabrication is recommended. For long term using, custom production of the best size is supported, to reduce waste and cost.

Q31. Are your tiles suitable for outdoor or frost-prone climates?

Yes. With water absorption ≤0.5%, the tiles are frost-resistant and suit exterior wall cladding, balconies and outdoor paving. For wet-area floors, specify R10/R11 anti-slip finish.

Q32. Can I mix different sizes and colors in one container?

Yes for in-stock items. We consolidate mixed SKUs in one shipment to help small importers test multiple lines without filling a full container per design.

Q33. Do you provide installation drawings or layout services?

Yes. For project orders we provide tile layout drawings, piece schedules and matching grout color recommendations. Our bilingual technical team supports architects and contractors online.

Q34. How do YUPURONG tiles compare to Italian or Spanish brands?

Our tiles and panels use the same raw material grade and production standard as Italian luxury brands at 40–60% lower FOB cost. The main difference is brand recognition; physical performance (water absorption, hardness, color consistency) is comparable. We welcome side-by-side lab tests.